Mobile banking is an easy method to handle the money of yours on the go and continues to develop in popularity. In fact, fifty four % of customers agreed they normally use digital banking tools more today, due to the pandemic, than they did last year, in accordance with the Digital Banking Attitudes Study by Chase.

“The pandemic has demonstrated that digital banking is important for customers of all ages to confidently manage their finances,” Allison Beer, Head of Digital at Chase, said in the press release.

It comes as no surprise that millennials plus Gen Z are actually the 2 groups who are making use of mobile banking apps the most. The study found that ninety nine % of Gen Z and 98 % of millennials apply a mobile banking app for a wide range of tasks, including viewing account balances, examining the credit score of theirs and depositing a search. Boomers and gen X work with mobile banking apps less (86.5 % as well as 69.5 %, respectively), although the people which do continue to be in the vast majority.

 

Consumers mobile banking app activities, by generation

Generation Total Gen Z Millennials Gen X Boomers
View account balances 86.5% 86% 89.5% 86.5% 78%
View account statements 68% 62% 73.5% 67% 61.5%
Transfer money between bank accounts 64% 65.5% 71.5% 60.5% 50%
Deposit checks 59.5% 58% 66% 54% 53.5%
Pay bills 49% 45.5% 53% 50% 40.5%
Check credit score 32% 28.5% 56.5% 30% 20%
Use peer-to-peer payments 24% 20% 31% 21.5% 14.5%
Use online chat to ask a question 16.5% 18% 27.5% 13% 12.5%
Create and track a budget 13.5% 25% 17.5% 9% 4%
View a forecast of monthly spending 13% 17% 18% 9.5% 4.5%
Create a savings goal and track progress 12% 21.5% 18% 5.5% 2%
Open a new bank account 9.5% 11.5% 12% 7% 5.5%

Regardless of the generational differences, mobile banking is not going anywhere: Most financial institutions, including banks and charge card issuers, today offer customers with user friendly mobile apps for their smartphones. The Chase Mobile app, for example, is designed to Chase Sapphire℠ Checking account holders, as well as Chase Freedom Flex℠ cardholders.

While a mobile banking app is a great advantage, it is not always an one stop shop to controlling the finances of yours as it might be confined to the accounts you’ve at one bank. In case you have multiple accounts from different banks and would like a holistic method to manage your money, think about creating a budget spreadsheet or perhaps enrolling in a budgeting app or money app like Mint or else you Need a Budget.

To be able to create the very own spending budget technique of yours with comparable functionality to an app, following these five steps:

  1. Calculate your net income
  2. List monthly expenses
  3. Label fixed and variable expenses
  4. Determine typical monthly costs for every expense
  5. Make adjustments